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Rob Saric

Rob Saric

July 10 2018

Anahita rookie looking for some guidance

Hey @rastin et all, I'm in the process of using #anahita to help me experiment with a few specific use-cases around building better retail health experiences. The goal is to let health organizations have their own personalized/branded anahita experience based on specific actor IDs that are of type organization. Health consumers can follow or be invited to these organizations. These organizations commonly do onsite health-related workshops, typically have paying monthly members and they want to extend their interactions and engage with their members outside of their facility. Health consumers will be able to build their own health interest graph (ie. social graph) and follow other things of interest like people, topics, etc (see similar experience: Organizations will have their own apps that they will be able to enable/disable based on their needs. Health consumers will have the same. 

Two questions:

(1) need advice on how an organization can be it's own entity within anahita. As an example, one goal would be to enable these organizations to run onsite workshops but have the ability to engage members online before and after the workshop in a custom group and extend their relationships, promote upcoming workshops and keep an ongoing line of communication with customers.  

(2) What would be the best way to allow health consumers to have a unique actor entity that enables us to hyper-personalize their experience (based on that aforementioned interest graph) 

Even a high-level system suggestion would be a appreciated!

  • Last Comment by Rob Saric
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1. organizations are custom actors. How they are customized depends on the function and purpose of organization. For example: does an organization publish content for mental health, cancer patients, or cardiac health? Do they provide a support line? Do they conduct surveys, organize events, seminars, etc.? Then build the tools they need to empower them. We will need organization actors who can create their own events and groups. That requires some modifications in the core code and we can collaborate with you on those perhaps. Those are enhancements that we want to have in Anahita actors architecture.

2. If by hyper-personalization you mean a recommendation engine, you are going to need enough nodes and graphs for the recommendations to be statically viable. By that I mean at least tens of thousands of users and 50~100 organizations who are active. Then you can build a recommendation engine that runs an algorithm and provides suggestions. For a newly launched network, a good option is to have a simple recommendation app that helps new users follow some initial actors. The algorithm can check with existing parameters such as actors recommended by you, hashtags, locations, or a curated list of actors. You'd still need to seed your network with a number of active actors, otherwise there would be nothing to recommend.

The most challenge startups have is reaching to the first 1000 and then 10,000 users who are engaged and active. One approach to make this happen is to build a network and service that provides a single utility or function that organizations want to provide and people need to access. Flickr and Instagram made it easy for people to upload and share photographs. OKCupid started as an online personality quiz services. Github is still mostly focused on the utility aspects of project management and code management even though they are technically a social network. Preferably build a service that doesn't rely on social features and focuses on connecting organizations and health consumers. A good start would be helping people find all the health related facilities nearby for counselling, mental health, cardiac health, nutrition, etc. and contact those organizations. Then you can work on enriching those services such as facilitating booking appointments, registering for workshops and seminars, accessing their publications, download and fill-out forms before showing up, scientific calculators, applying to volunteer, etc.

My point is, building a generic social network and expecting people to join and behave a certain way, isn't going to work. You need to build and customize to solve a specific problem and gradually edit (add and remove) apps and services as you observe and listen to users both consumers or organizations.

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2 people liked this
Whatever you build, please don't let your network to become a breeding ground of health and wellness alternative facts. It's your responsibility to help health consumers receive science and evidence based information.
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Rob Saric
Rob Saric
July 11 2018 Permalink
100% agree Rastin. My co-founder is an orthopaedic surgeon and the goal is for his organization to create custom groups that help for pre-and-post op recovery so he's not repeating himself with templatic processes and ultimately helping him build efficiencies while letting people on the recovery path interact and motivate each other. The idea is to build custom apps that health consumers can enable within anahita that will drive a patients recovery process based on their specific injury, goals and desired health outcomes. We'll do our best to ensure efficacy and quality are never an afterthought and this is why we're not at a stage to go beyond this initial use-case.
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