Topics

Anahita Atrium

Anahita Atrium's Topics

George Hill

February 07 2011

Upgrade to anahita-1.5.2.7.7207

I'm having difficulty upgrading from Anahita 1.5.1 to 1.5.2 Some sort of directory/file permissions issue, perhaps? I get the error message "-1 - An error has occurred. It is not possible to copy the selected file." when I try to install the upgrade package via Joomla Admin #anahita #social #networking #engine

James Imani
James Imani
February 07 2011 Permalink
Yes. You have to set the Permission to 777 for all files and folders. I don't know why 755 doesn't work for Anahita-distro.
Arash Sanieyan
Arash Sanieyan
February 07 2011 Permalink
hmm, do the folder have write permissions ? the update package updates (joomla, anahita and nookue) folders in the ROOT/libraries/. let me know. This update packages are temporary until we build the update by the end of the month.
Arash Sanieyan
Arash Sanieyan
February 07 2011 Permalink
I just commented something that didn't go through. I know why 755 won't work when you use FTP. The reason is when you set a folder to 755, you're essentially giving full permission (w-r-x) to the owner of the file/folders, the owner is the user who set the permission. when you do that through FTP the owner is the FTP user who logged in to set the permission. When you upload a patch in the back-end, it's actually the web-server user (who's usually called "apache") tries to overwrite the folder, the folder permission specifies only the owner (FTP user) has full access and everyone else has only read and execute permission (55 portion of the 755). So when you set the permission in the FTP you also need to make sure the owner of the full access is set to the web server user, If you don't know the owner then you need to make ure the web server service has also full access to write
Arash Sanieyan
Arash Sanieyan
February 07 2011 Permalink
Ok rastin just mentioned something, if you have 755 permission you need to set your FTP setting in the joomla back-end, once you do that basically all the file operation happen through FTP using you the FTP user which as I explained has full permission
George Hill
February 07 2011 Permalink
I just FTP'ed the new libraries ... not sure if that did it or not. BTW Arash - you mentioned that the update package updates joomla, anahita and nooku ... but I notice that I didn't have Nooku in 1.5.1.
Arash Sanieyan
Arash Sanieyan
February 07 2011 Permalink
Hi George, Nooku libraries are called in the ROOT/libraries/Koowa (Nooku used to be called Koowa Framework). So I am use you had it because Anahita uses Nooku Framework :)

Did you try setting your FTP credential in the configuration and then applying the patch, because I am sure that what was the issue was ?

Let me know

Thanks
George Hill
February 08 2011 Permalink
Um ... not sure I'm technical enough to really know what I did ;-) I just FTP'd as ROOT
Arash Sanieyan
Arash Sanieyan
February 08 2011 Permalink
Ok let me give you the steps

1 - login in the back-end of your system
2 - click on the "configure" menu
3 - click on the "server" tab
4 - at the bottom, enter your FTP setting and check enable "FTP" then save the configuration

If there's no error that means your FTP is working fine. then apply the patch again using the Installer
1 - Select "Extend > Install" menu
2 - on the first option click "select file" and then select the patch file and then click "upload and install"

let me know if that works

Thanks
George Hill
February 08 2011 Permalink
Thanks Arash - FTP seems to be working fine, but the patch application via Install still gives the same error. Oh well, I guess I'll wait for the next release :-)
Rastin Mehr
Rastin Mehr
February 08 2011 Permalink
Maybe we should have a look at your server and see what's wrong. I am curious to find out what's preventing the update to be installed!
Arash Sanieyan
Arash Sanieyan
February 08 2011 Permalink
Yes I am quite interested too, if it's an issue in Anahita we can fix. Thanks
George Hill
February 08 2011 Permalink
Happy to give you guys ftp access to the server and super admin access to the site via Joomla. Can I message you in private to send user name/password?
Rastin Mehr
Rastin Mehr
February 08 2011 Permalink
@George you can email me rastin@anahitapolis.com Tomorrow Ash and I can have a look at your installation.
Rastin Mehr
Rastin Mehr
February 09 2011 Permalink
I am closing this topic, because support is provided on the Anahita Social Engine Group and Project.

Powered by Anahita